FAB Professionals

FAB PRO Hair, Skin and Nail Certifications are HERE! 

FAB Professionals is the exclusive provider of Prometric’s National Certification for Hair, Nail and Skin professionals in Florida. In response to last year's vetoed cosmetology bill, which sought to increase hours and require an examination for skin and nail technicians, FAB launched the voluntary FAB PRO National Hair, Nail and Skin Certifications so that students will be better prepared, more marketable and obtain licensure in other states more easily. FAB understands that Florida’s students need to be able to compete with other professionals on a national level and the National Exam sets the industry standard.

FAB invites any school in Florida that wants to make the FAB PRO Certification available on-site to call (850) 580-4064 to schedule a testing date.  In order to pass, students must score at least a 75%.  Anyone who receives a passing score on the examination will receive a certificate stating that he/she has met the standards of a FAB PRO Nationally Certified professional.

During the pilot program, the FAB PRO Certification for Nail and Skin professionals will cost $50. FAB will provide registered students with materials needed to prepare for the exam, and FAB will proctor the exam on location to ensure fairness in the administration of the exam. Tests will be scored by Prometric, the test developer.

This national certification will immediately provide an edge to professionals entering the workforce or those who are already practicing.

To find out more about being certified or schedule an examination date at a school, please call FAB Professionals at (850) 580-4064.

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Tell us about it!

By: Bill Slater

In our everyday lives and in our businesses we need to begin again to look at the fundamentals that makes up a lucrative hairdresser business.

I read a story once about Jack Nicklaus, who for all ya'll that don't know is a golfing legend, who was reflecting about the way that he began every new season. He went to his teaching pro and asked him show him how to hold the club, address the ball, etc.   He asked his trainer to go over the most   fundamental aspects of his profession and success.  As professionals, we need to do the same.

Learning is invaluable tool that can replace some of the exaggerations of how to run a successful hairdresser business that we come up against from our friends in the industry that have never built up their sales. If we listen to the platitudes and boasting we can become callous and indifferent, and our clients will certainly know it and start to look around at other salons for the services that we provide. But the real accomplishment for us is to keep learning continuously and never think we have actually arrived.

So let's just consider some of the many facets of conducting a successful salon business:

1. Your customers are #1: This is as basic as it gets and yet we're all conditioned to let it fly and let our folks know specifically what we feel ... like, "don't they know just how good I really am? I'm just having a bad day today so they need to stop complaining to me all the time."

Do we really have bad days? I mean does it rain on the just and the unjust? Yes of course, but we've got to show our recognition of our clientele and respect them just like we want them to respect us. Actually, would you like to try a little test with your customers? Exceed their expectations with your service and then watch to see how they respond; are you game?

2. There's gold in your list: I sure hope you have one because this you must have or develop your own list of customers that you can stay in touch with on a constant basis.  Just how good would it be if you produced a totally loyal client base that will keep coming in and tell others about you? How do you develop this and continue to give them more value because they're your clientele?

3. Lifetime customer value: This is some terminology that most in business pay  attention to or use in their businesses. And it's a mistake. You can't actually know how good you can serve you clients until you know precisely what they're worth to you in your business in the long run. Or as it's called, their lifetime customer value. You will need to learn an easy way to calculate this cost per visit, products bought, visits per year, times 5 years.

4. New Faces: First time patrons should have some special attention from you each and every time you're able to get one in your salon. Have you ever been to a mechanic for the first time and wondered how you were going to get screwed? I mean treated? Have you ever been a little short on patience with those that come in to you the first time? I'm sure that you haven't, but we've all experienced that uncomfortable time ourselves, haven't we?

5. Be fresh: And I don't mean being forward with your clientele, but infusing something new into your salon or station to change the look of what you started with XXX years ago. You do know what I'm referring to don't you? Come on spice it up a bit. Do something every once in a while to bring some novel look in your space and enjoy it with your customers. Make them laugh, offer them a cup of green tea of coffee or bottled water. How about a donut hole? Don't give them those peppermints that are so old the cellophane is stuck to them. Give us a break!

Here's some things to consider and then ... make it happen. Come on, give yourself to your clients and see if they don't respond to your kindness.

How awesome would it be to become one of the prominent salon businesses in your city? You can and you should because you are the worth your best effort.

 

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